Oracle Infinity is a digital analytics platform for tracking, measuring, and optimizing the performance and visitor behavior of websites and mobile apps. Infinity is a modern webanalytics tool for cookieless world that brings you real time audience discovery and segmentation and enables data sharing with external apps (acting like a ETL tool). In this area funcionality of the tool overlaps with most CDP platforms tht makes it an interesting alternative for those, who want to start 1st party data adveture / CDP adventure" with something smaller."
Data collection and reporting
Collect web and mobile app activity data that interests you. As data is collected, it is sessionized, augmented, and evaluated to identify if someone is a previously known user or a new user. All your data is collected, processed, and available for analysis using Infinity's reporting UI and APIs in less than a minute. Get immediate feedback on campaigns or new content you just launched on your site.
Acion and Streams
Oracle InfinityStreamsUI provides access to view a continuous flow of real-time online activity enriched with visitor information. It is not a database. Rather, it is a stream of data that you can access as each event happens and then further process as needed. You can segment and filter streaming data on any collected attribute.
Action Center and integrations
Integrate in-session, customer-level data with action systems such as email service providers, CRM systems, and marketing automation platforms. Action Center enables creation, monitoring, stopping, and starting of connections. APIs enable integration with your business and marketing applications.
Custom reporting
Oracle Infinity is the most customizable analytics solution on the market, tailored to incorporate custom metrics, dimensions, reports & dashboards. Infinity Analytics unlocks the power of data for all users, with powerful ad-hoc data exploration, making iteasy to uncover patterns within the data that can be shared with extensive data exports.
Advanced Segmentation
Infinity Analytics empowers users to create simple or complex segments via an intuitive drag-and-drop paradigm within a single interface, without the need to write complex SQL queries.Any segment created can be used instantly for any view of the data and shared across the organization. Segments are historically relevant as well –any segment can be applied to the entire history of stored data.Segments may be created from nearly any collected parameter, custom or out-of-the-box. In addition, segments can be created based upon values of these parameters that occur for individual Events (page views), Sessions, or Users.
Data updated: July 2021
Pricing
Pricing: on request
Pricing model: flat fee (tiers)
Free / trial option: no
Company
Vendor: Oracle Inc.
Founded: 1977
Origin: CA, USA
License: proprietary license
Website: oracle.com
Phone: 1-650-506-7000
Address: 500 Oracle Parkway Redwood City, CA 94065 USA
Training
Documentation
Live / Online
Score
Current product score: 7.0
Sales
Key Features
Campaign Management | No | |
Conversion Tracking | Yes | |
Form Analytics | Yes | Event stream |
Goal Tracking | Yes | |
Keyword Tracking | Yes | |
Multiple Site Management | Yes | |
Pageview Tracking | Yes | |
Referral Source Tracking | Yes | |
Site Search Tracking | Yes | |
Time on Site Tracking | Yes | |
Ecommerce Tracking | Yes | |
User Interaction Tracking | Yes | |
A/B Testing | Yes | |
Channel Attribution | No | |
Customer Journey Mapping | Yes | |
Dashboard | Yes | |
Performance Metrics | No | |
ROI Tracking | No | |
Social Media Metrics | No | |
Heatmaps | No | |
Funnel Analysis | Yes | |
Multi Attribution | No | |
No data sampling / 100% tracked | Yes | |
Dimensions | Yes | OI currently supports upto five dimensions. |
Split Testing | ||
Statistical Relevance Analysis | ||
Test Scheduling | ||
Key Performance Indicators | ||
Visual Analytics | ||
First-party cookies by default | Yes | |
Media performance | No | |
API | Yes | Easy integration of analytics data into your marketing ecosystem through built-in integrations and customizable APIs |
Client ID | Yes | |
Real time | Yes | All data is available within minutes and ready for streaming instantaneously. |
Unlimited scale | Yes | Unlimited scale, flexibility and accessibility on a big data platform. |
Individual level intelligence | Yes | All data stored at the individual level |
Accuracy | High | Accurate, reliable visitor data and analysis with absolutely no sampling |
Cross-channel insights | Available | Connect behaviors across digital channels |
Segments | Yes | New Dimensions, Measures, and Segments may be added at any time, with historical data immediately reflected with the new, recently added parameters. |
Privacy and security
100% Data Ownership | Yes | |
Data anonymisation techniques | Yes | |
Delete visitor data when requested | Yes | |
IP anonymization | Yes | |
Data is stored in the EU (cloud) | Yes | |
GDPR compliant (EU) | Yes |
Strenghts / Weaknesses
Strenghts | Weaknesses |
100% data ownership | Different concept of the tool from other webanalytics tools |
100% tracked PV and events | The dashboard could be overwhelming at the beginning, not as intuitive as some of the in-market competitors |
1st party cookie based | |
Customer journey analysis | |
A great tool for deep web/mobile app analysis. |